Help Center

Frequently Asked Questions

Everything you need to know about 90apiso — from signing up and making deposits to withdrawing your winnings and staying safe while you play.

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Account & Registration

Creating a 90apiso account is quick and straightforward. Click the 90apiso Login link in the navigation menu and look for the registration option. You'll need to provide a valid email address, create a secure password, and enter your basic personal details including your full name and date of birth.

Once submitted, you'll receive a verification email. Click the link inside to activate your account. After verification, you can log in and start exploring all the games and features 90apiso has to offer.

Remember: You must be at least 21 years old to register on 90apiso, in line with Philippine gaming regulations.

The minimum age to register and play on 90apiso is 21 years old. This is a strict requirement under Philippine gaming regulations. All accounts are subject to age verification, and any account found to belong to a person under 21 will be immediately closed.

We take this responsibility seriously — 90apiso uses identity verification checks to confirm the age of all registered players.

Account verification (KYC) is required before you can make withdrawals. To verify your 90apiso account, go to your account settings and upload the following documents:

  • A valid government-issued photo ID (passport, driver's license, or PhilSys national ID);
  • A recent proof of address (utility bill, bank statement, or barangay certificate dated within the last 3 months);
  • A selfie holding your ID, if requested.

Our compliance team typically reviews documents within 24–48 hours. You'll receive an email notification once your account is verified.

No worries — it happens to everyone. On the 90apiso login page, click the "Forgot Password" link. Enter the email address associated with your account and we'll send you a password reset link.

Check your inbox (and spam folder, just in case) for the reset email. The link is valid for 30 minutes. If you don't receive it, contact our 24/7 live chat support team and we'll help you out right away.

No. Each player is permitted to hold only one active account on 90apiso. Creating multiple accounts is a violation of our Terms & Conditions and may result in all associated accounts being suspended and any winnings being forfeited.

If you believe a duplicate account was created in error, please contact our support team immediately so we can resolve the situation.

Deposits & Payments

90apiso supports a wide range of payment methods popular with Filipino players, including:

  • E-wallets: GCash, PayMaya (Maya);
  • Online banking: BPI, BDO, Metrobank, UnionBank;
  • Over-the-counter: 7-Eleven, Cebuana Lhuillier, M Lhuillier;
  • Cryptocurrency: Selected digital currencies (check the cashier for current availability).

All transactions are processed in Philippine Peso (₱) unless otherwise specified.

The minimum deposit on 90apiso is ₱100 for most payment methods including GCash and PayMaya. Some payment channels may have slightly different minimums — check the cashier page for the exact amount per method.

There is no maximum deposit limit for standard accounts, though high-value deposits may require additional verification as part of our compliance process.

Most deposits on 90apiso are credited instantly or within a few minutes. GCash and PayMaya deposits are typically the fastest, reflecting in your 90apiso balance almost immediately after payment is confirmed.

Bank transfers may take up to 30 minutes during business hours. Over-the-counter payments can take 1–3 hours depending on the payment partner. If your deposit hasn't reflected after the expected timeframe, contact our support team with your transaction reference number.

90apiso does not charge any fees on deposits. However, your payment provider (e.g., your bank or e-wallet) may apply their own transaction fees. We recommend checking with your payment provider before making a deposit if you're unsure about potential charges on their end.

Withdrawals

To withdraw from 90apiso, log in to your account and navigate to the Cashier section. Select "Withdraw," choose your preferred payment method, enter the amount, and confirm the request.

Make sure your account is fully verified (KYC complete) before requesting a withdrawal — unverified accounts cannot process payouts. Your withdrawal method must also match the method used for your most recent deposit in most cases.

90apiso processes withdrawal requests quickly. Here are the typical timeframes:

  • GCash / PayMaya: Within 1–3 hours after approval;
  • Bank transfer (BPI, BDO, Metrobank): 1–3 business days;
  • Cryptocurrency: Within 1–24 hours depending on network congestion.

Withdrawal requests are reviewed by our finance team before processing. First-time withdrawals may take slightly longer due to additional verification steps.

The minimum withdrawal amount on 90apiso is ₱200 for e-wallet methods such as GCash and PayMaya. Bank transfer withdrawals have a minimum of ₱500. These thresholds help ensure efficient processing for all players.

Common reasons for withdrawal delays or rejections include:

  • Account not fully verified — complete your KYC documents first;
  • Active bonus wagering requirements not yet met;
  • Withdrawal amount below the minimum threshold;
  • Mismatch between deposit and withdrawal method;
  • Additional security checks triggered by unusual account activity.

If your withdrawal was rejected, you'll receive an email explaining the reason. You can also contact our 24/7 live chat support for clarification.

Games & Platform

90apiso offers a wide variety of games to suit every type of Filipino player, including:

  • Slots: Hundreds of slot titles from top providers;
  • Live dealer games: Baccarat, roulette, blackjack, and more with real dealers;
  • Bingo: Classic and themed bingo rooms with real-time play;
  • Card games: Teen Patti Joker and other popular Asian card games;
  • Specialty games: Dragon of Demons and other exclusive titles;
  • Sports betting: PBA, NBA, UFC, boxing, football, and sabong.

New games are added regularly — check the 90apiso Casino lobby for the latest additions.

Yes — 90apiso is fully optimized for mobile play. The platform works smoothly on Android and iOS devices through your mobile browser. No app download is required, though a dedicated app may be available — check the 90apiso homepage for the latest information on mobile options.

Whether you're in Manila, Cebu, Davao, or anywhere else in the Philippines, you can enjoy the full 90apiso experience on your smartphone or tablet as long as you have a stable internet connection.

Yes. All games on 90apiso use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes. Our game providers are audited by independent testing agencies to verify the integrity of their RNG systems and published Return to Player (RTP) rates.

Live dealer games are streamed in real time from professional studios, providing full transparency in every hand dealt and every spin made.

Bonuses & Promotions

90apiso welcomes new Filipino players with a generous welcome bonus package. This typically includes a deposit match bonus on your first deposit, plus free spins on selected slot games. The exact offer may vary — check the promotions page after logging in for the most current welcome offer details.

All bonuses are subject to wagering requirements. Make sure to read the bonus terms before claiming any offer.

Wagering requirements (also called playthrough requirements) specify how many times you need to wager your bonus amount before you can withdraw any winnings derived from it. For example, a ₱500 bonus with a 20x wagering requirement means you need to place a total of ₱10,000 in bets before the bonus converts to withdrawable cash.

Different games contribute differently to wagering requirements — slots typically contribute 100%, while table games and live dealer games may contribute less. Always check the specific bonus terms on 90apiso for exact contribution rates.

Yes — 90apiso rewards loyal players through a tiered VIP program. As you play, you accumulate loyalty points that unlock higher VIP tiers. Higher tiers come with benefits like faster withdrawals, dedicated account managers, exclusive bonuses, higher deposit and withdrawal limits, and special event invitations.

Log in to your 90apiso account and visit the VIP section to see your current tier and how many points you need to reach the next level.

Security & Privacy

Absolutely. 90apiso uses industry-standard SSL (Secure Socket Layer) encryption to protect all data transmitted between your device and our servers. Your personal and financial information is stored securely and never shared with unauthorized third parties.

For full details on how we collect, use, and protect your data, please review our Privacy Policy.

We strongly recommend enabling two-factor authentication (2FA) on your 90apiso account for added security. To set it up, go to your account settings and select Security. Follow the prompts to link an authenticator app or enable SMS-based 2FA.

With 2FA enabled, anyone attempting to log in to your account will need both your password and a one-time code — significantly reducing the risk of unauthorized access.

If you suspect your 90apiso account has been accessed without your permission, take these steps immediately:

  • Change your password right away via the account settings;
  • Enable two-factor authentication if not already active;
  • Contact our 24/7 live chat support team to report the incident;
  • Review your recent transaction history for any unauthorized activity.

Our security team will investigate and take appropriate action to protect your account.

Responsible Gaming

You can set daily, weekly, or monthly deposit limits directly from your account settings under the Responsible Gaming section. Once a limit is set, it takes effect immediately. You can lower your limit at any time, but increasing it requires a mandatory 7-day cooling-off period to ensure the decision is considered carefully.

For more information on all available responsible gaming tools, visit our Responsible Gaming page.

Self-exclusion allows you to suspend your 90apiso account for a set period — from 24 hours up to permanent exclusion. To activate self-exclusion, go to your account settings, select Responsible Gaming, and choose Self-Exclusion. Pick your preferred duration and confirm.

Self-exclusion takes effect immediately and cannot be reversed during the chosen period. If you need help setting this up, our support team is available 24/7 via live chat.

If you or someone you know is struggling with problem gambling, help is available. PAGCOR (Philippine Amusement and Gaming Corporation) supports responsible gaming initiatives across the Philippines and can direct you to appropriate counseling resources.

You can also reach out to 90apiso's support team at any time — all conversations about responsible gaming are handled with complete confidentiality. We're here to help, not to judge. Visit our Responsible Gaming page for a full list of tools and guidance.

Everything You Need in One Place

From fast GCash payouts to 24/7 support, here's what makes 90apiso the go-to platform for Filipino players.

Instant GCash Payouts

Withdraw your winnings to GCash or PayMaya in as little as one hour. Fast, reliable, and available to players across Manila, Cebu, Davao, and the rest of the Philippines.

24/7 Live Support

Got a question at 2am? No problem. The 90apiso support team is available around the clock via live chat to help with anything from account issues to game queries.

Secure & Verified Platform

90apiso uses SSL encryption and strict KYC verification to keep your account and funds safe. Play with confidence knowing your data is always protected.

Mobile-Optimized Play

Enjoy the full 90apiso experience on any smartphone or tablet. No app download needed — just open your browser and play anywhere, anytime.

Regular Promotions

From welcome bonuses to reload offers and VIP rewards, 90apiso keeps the excitement going with fresh promotions for both new and returning Filipino players.

Responsible Gaming Tools

Deposit limits, session controls, self-exclusion, and reality checks — all built into your 90apiso account to help you stay in control and game safely.

We're Here to Help

Can't find what you're looking for? Reach out to the 90apiso support team through any of the channels below.

Live Chat

The fastest way to get help. Our live chat support is available 24 hours a day, 7 days a week — including holidays. Look for the chat icon when you're logged in to 90apiso.

Email Support

For non-urgent queries or detailed account issues, you can reach the 90apiso support team at [email protected]. We aim to respond within 24 hours.

Help Articles

Browse our full library of help articles and guides covering everything from account setup to advanced game strategies — all written with Filipino players in mind.

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